Items must be returned within the return policy period after the receipt.
We provide 7 days return period for products purchased from the date of purchase from our website. No returns available for digital goods purchased.
Items must be in their original condition, unused, and with all original packaging and tags.
Certain items are not eligible for return, including:
Personalized or custom-made products
Digital downloads
Clearance or final sale items
1.2 Process
To initiate a return, contact our customer service team at support@teknotronics.in or call us at +91-8369467217 with your order number and reason for return.
Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.
1.3 Return Shipping
Customers are responsible for the return shipping costs unless the item received was damaged, defective, or incorrect.
We recommend using a trackable shipping service and purchasing shipping insurance. Teknotronics is not responsible for items lost in transit.
2. Refunds
2.1 Refund Process
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.
2.2 Non-Refundable Items
Shipping costs are non-refundable.
If you received a free promotional item with your purchase, it must be returned along with the items you are returning. If not returned, the value of the promotional item will be deducted from your refund.
3. Exchanges
3.1 Eligibility
Items eligible for return can also be exchanged for a different size, color, or product of equal value.
To initiate an exchange, follow the same process as returns and specify that you would like an exchange.
3.2 Exchange Shipping
Customers are responsible for the shipping costs of returning the item for exchange.
Teknotronics will cover the shipping costs of sending the exchanged item to you.
4. Damaged or Incorrect Items
4.1 Reporting
If you receive a damaged or incorrect item, please contact us within 7 days of receipt at support@teknotronics.com or call us at +91-8369467217.
Provide your order number and photos of the damaged or incorrect item.
4.2 Resolution
We will arrange for a replacement or refund for damaged or incorrect items at no additional cost to you.
5. Non-Returnable Items
Personalized or custom-made products
Digital downloads
Clearance or final sale items
6. Changes to Return & Refund Policy
Teknotronics reserves the right to modify this Return & Refund Policy at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the revised policy.
7. Contact Us
If you have any questions or concerns about this Return & Refund Policy, please contact us at:
